Since the outbreak of the coronavirus epidemic, the human resources of all enterprises have paid close attention to the development of the epidemic and the health status of employees, and also implemented necessary measures through the professional advice of the regulatory bodies.
The outbreak of pneumonia (COVID-19, Wuhan pneumonia) caused by a new coronavirus in Wuhan, China, continues to spread globally. Economists around the world are paying close attention to the impact of the epidemic on the world economy. At present, domestic and foreign media have appeared that there is a fear that it will affect more than 5 million companies worldwide.
In addition to the continuous expansion of the epidemic, in addition to the impact on business operations, human resources management policies also face great uncertainty. How should companies respond? From the perspective of human resources management, Willis Towers Watson's employee health and welfare consulting department have put forward the following five suggestions to help companies implement effective management measures in the face of epidemic spread:
Strengthen employee health management policies and implement self-health protection
With the gradual expansion of the new crown pneumonia epidemic, Willis Towers Watson believes that in this critical period, corporate human resource management should first strengthen employee health management policies, think about how to help employees implement self-health protection in the face of epidemic transmission, and provide related education and training to ensure the health and safety of employees and their families.
For example: review the company's current health promotion measures to ensure that employees can keep track of their health status, reduce the anxiety and panic caused by the spread of new coronary pneumonia through the company's Employee Assistance Program, and provide on-site services with the company Of physicians or caregivers discuss strategies to improve corporate health management systems and improve workplace health management standards.
Confirm the scope of group insurance coverage provided by the company
Enterprises can review the current corporate group insurance policy terms through professional insurance brokers to understand the scope of insurance companies' claims for new coronaviruses. According to the data collected by Willis Towers Watson and major insurance companies, the new coronavirus is not an exception for inpatient medical insurance or outpatient medical treatment. Therefore, if the insured needs to receive outpatient or inpatient treatment for this disease during the insurance period, Apply for inpatient medical insurance claims with reference to general diseases, and the amount of claims is limited to the sum insured.
If the insured person suffers from this disease overseas during the insurance period and needs to receive outpatient or inpatient treatment locally, he can also apply for inpatient medical insurance claims according to the general disease. However, those who are isolated at home without receiving actual treatment, and who have not undergone actual hospitalization or outpatient treatment, are not covered by the medical insurance coverage.
If the company has not provided group insurance or provided disease medical insurance, the company may consider providing self-funded life insurance and hospital medical insurance as a priority to provide employees with relevant protection. This will not only increase the cost of the enterprise but also give employees the opportunity to choose relevant medical insurance.
How to effectively adjust organizational manpower to ensure the continuity of business operations
Due to the current worldwide spread of new coronavirus pneumonia, especially in China and North Asia. Enterprises should evaluate the relevant personnel costs in the next three to six months, and think about how to adjust the organization's manpower to support business development needs in the most effective way in this special case to ensure the continuity of operations. Based on the current situation of the epidemic situation, it is expected that it will cause a long-term impact on the overall economy and the supply chain. Some domestic companies have offered relevant measures to control the extent of cost losses by reducing manpower and implementing unpaid leave.
Weilai Taoyue reminded that if the company implements reduced vacations, both employees and employees must first negotiate, and must have written information and notify relevant administrative authorities, employers must not implement them arbitrarily. If the workers are paid on a monthly basis, the monthly basic salary must not be less than 23,800 yuan, and the reduction of rest breaks is 3 months.
Promote flexible working conditions to avoid or reduce the spread of the epidemic
Businesses can think about flexible working environments, such as working from home, to ensure that critical operations can continue to operate. In the face of the rapid outbreak, domestic companies must ensure the health and safety of their employees, and at the same time reduce the impact of the new coronavirus on the operation and development of the company. Many multinational and large companies have launched internal operational continuity plans and crisis response plans and introduced home office or remote office methods.
While providing care and safety to employees, we will continue to provide customer service and notify the company's customers in the fastest way, telling emergency contact methods and contacts. The outbreak of the new type of coronavirus pneumonia is fierce, and its scope and extent of impact have exceeded the scope of many companies' previous experience in dealing with the crisis. If the company can take advantage of the trend to strengthen the flexible working environment, it will not only meet the future work style trend but also improve the corporate image and employee experience.
Strengthen employee communication
Don't neglect the good communication of the human resources personnel of the enterprise, so that employees can keep abreast of the company's response measures to the epidemic control and the update of relevant laws and regulations. For example: Are you paid for epidemic prevention leave or home isolation? Is the business trip to the affected country cancelled? Is the face-to-face meeting changed to a voice or video conference? Will the company implement unpaid leave? Does it provide subsidies or Assist ... wait.
Weilai Taoyue suggested that the human resources unit of the enterprise should quickly formulate relevant policies to deal with the impact of the epidemic situation, and regularly release the latest information on epidemic prevention of coronary pneumonia. You can even create a FAQ for the new coronavirus, and notify all employees by email to ensure that employees receive correct and complete information, fulfil the company's responsibility as a legitimate employer, and perform relevant social responsibilities and obligations to ensure the health and safety of employees.
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